Wheeler's Ace Hardware

I needed a new barbque grill in January as I grill all throughout the year. After researching & deciding on a Weber model, I found that Ace Hardware had it priced much lower than everyone else. However the ONLY Ace Hardware store that Ace’ website would let me order from is 14 miles away from me as supposedly they had it in stock. Closer locations were not available to me. Well, I called Wheeler Ace & a gentleman answered the phone. His name is Sean or Shawn, and he identified himself as the store manager. Long story short, he had only the floor model to sell me. None in the warehouse & none coming in. He was gracious with a discount for the floor model, gracious, kind & courteous throughout our many phone calls on a Friday. In the end, I had to rent a Uhaul trailer to pick it up. Shawn/Sean made everything go smoothly. He was so helpful & really excelled at customer service. The other employee at the location greeted me as he walked by. The store is spic & span clean and organized. If you need a hardware store & want to be treated right, Wheeler Ace is your place.

I've been twice to get a key cut. Both times the "employee who does that doesn't come in until Monday"... Also, the hours suck.

I went in there to purchase an item, two weeks ago and never heard back from any one from the store and still haven't received my item . Tried to reach owner no response back , I'll be reaching out to cooperate!!!!

Nice curb appeal showcasing grilling wares And Wheelbarrows. Apperance of the store is excellent. Customer service was very professional, helpful with each customer.

The customer service is excellent! The associate, not only did he check the back for inventory, he loaded the 60lbs parcel in my car. Plus, he cut keys that actually work! Ace is the place for the helpful hardware man!